RAC hits 150 mobile mechanic milestone, targeting fleets

The RAC has now recruited more than 150 mobile mechanics as demand grows for servicing and repairs from home or work. 

Launched in June 2023, the mobile servicing solution was originally introduced in response to RAC research where 62% said they would prefer a trained mobile mechanic to service their vehicle, rather than taking it to a garage.  

The service now covers 80% of national postcodes from Penzance in the south to Perth in Scotland

Since then, the RAC has been on a recruitment drive to boost its team to meet the changing maintenance and repair needs of fleet managers and drivers of their vehicles.

Increasingly, patrols are providing a seamless, end-to-end time-saving service for members by booking RAC Mobile Mechanics to attend their homes or workplaces to carry out repairs following call outs.

RAC service, maintenance and repair chief executive Paul Coward said: “Our teams at the RAC know just how time-consuming and challenging managing the servicing schedule of a fleet can be. For this reason, it’s vital they can rely on a servicing solution that is delivered efficiently via experienced staff who are trained to extremely high industry standards.  

“Critical service companies like couriers, as well as those in the refrigeration and FMCG sectors, are understandably particularly sensitive to vehicle downtime. Our solution is well suited to them as a dealer service usually results in a vehicle being off the road for a whole day. Repairs can take even longer and incur greater costs due to additional downtime and alternative vehicle hire.  

In terms of routine maintenance, RAC Mobile Mechanics can complete diagnostic checks, interim and full services to keep the car running between full services. All mechanics are qualified to IMI Level 2 standard and EV-trained. 

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